Contact · 7 Days a Week

Talk to a Real Person at xiangyandd

Questions before you order, or help after? Reach us the way you prefer — Telegram, WeChat or WhatsApp. We’re online 7 days a week, around 12 hours a day.

Ways to Reach Us

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WeChat

Womm2234

Best for overseas Chinese customers. Search the ID above in WeChat to add us.

📱

WhatsApp

+852 5790 4640

Send messages, photos and files — handy for customs seizure notices.

Chat on WhatsApp
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Telegram

+852 6432 7784

Message us on Telegram for stock, shipping and reshipment help.

Chat on Telegram

Add Us on WeChat

Open WeChat → search the ID Womm2234. WeChat is the fastest way to ask about stock, prices, your order, or to send a customs notice for free reshipment.

Chat on WhatsApp Chat on Telegram

What We Can Help With

  • Placing or changing an order — brands, stock, pricing and payment options.
  • Customs & reshipment — held at customs? Send the notice and we reship your first parcel free. See Shipping & Customs.
  • Product questions — flavours, tar/nicotine, capsule options and recommendations.
  • VIP & loyalty — Silver, VIP Gold and free-shipping photo reviews.

Hours & Who We Are

Support hours: 7 days a week, around 12 hours a day. We typically reply within a few hours.

xiangyandd (operated by xiangyandd Team)

While You’re Here

Browse the ShopShipping & CustomsAbout xiangyandd

Smoking is harmful to your health. Products on this site are intended for adults of legal smoking age only. Please comply with tobacco import regulations in your country/region. xiangyandd is not legally responsible for package seizures due to local regulations.